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Speak Norwegian? Work with IT in Münster! dans Münster, Nordrhein-Westfalen, Allemagne

Nordic Jobs Worldwide

Description

We are looking for enthusiastic and capable Norwegian-speaking candidates to move to Münster and work with our prestigious client!

More than 500 employees in the Münster office work in various departments and provide professional assistance to their clients worldwide. Join their Norwegian team to support business customers for contract inquiries and general support for the Office 365 package.

Why move to Münster?

Münster is a city in Germany, the northern part of the state of North Rhine-Westphalia. Münster is a cultural city in the geographical region of Münsterland. Münster currently has 275,000 inhabitants, of which approx. 48,500 students. Today it is known among other things as a very bicycle friendly city. Münster has almost no slopes and there are streets where cyclists have the right of way as the "promenade" on Münsters old city wall. The town also has a well-known district consisting of historic buildings and fine churches. In 2004, the Münster won the LiveCom Award, the best city in the world.

Get to know your future workplace

We create wonderful customer experiences that people value and we are proud of. By combining talent, data and technology, we deliver a real impact on our partners. We are driven to go further. This ensures success for our partners and allows us to reach new heights and have high well-being as a team.

Based on long experience and knowledge, the company provides a range of services you use every day; For example, every time customers book a flight, extend a phone deal, or ask a purchase in an online store, there is a good chance that it is this company that offers the behind-the-scenes service. On the phone, via email, live chat or social media, they ensure that consumers and business clients are satisfied in 28 countries in Europe, the Middle East, Africa, America and Asia in 36 different languages. But most important of all for their success, they claim is their 48,000 employees, which adds value to them as a company and their customers as creative problem solvers.

Tasks as Customer Service Consultant

  • Support of business customers via phone, email and chat towards the Norwegian market
  • Responsible for handling cases of assigned customers
  • Documenting and processing business customer details and transaction data by using internal tools
  • Possibility to generate an attractive Incentive based on your customer satisfaction results.
  • Building and updating detailed knowledge of available business software solutions and internal processes
Requirements
  • Excellent Norwegian language skills (spoken and written) on native speaker level
  • Good English language skills (for training and internal communication in an international team)
  • Service-oriented, patient and friendly manner
  • Professional communication skills and accordant soft skills (business customer-oriented)
  • Good PC skills (usage of web-based tools and MS-Office)
  • Sufficient typing skills
  • Technical affinity and experience in business consulting beneficial
Offer
  • Relocation package: If you already live in Germany, you will get 1 month for free and help with finding an permanent apartment. They will also assist with all documents, registration etc.. and 200 euros as compensation for the travel cost If you live outside of Germany, you will get the same as above + 630 euros when you are moving to your own apartment after 1 month in the apartment paid by Majorel.
  • Integration with an international team in a multicultural environment
  • Great career opportunities • Free German courses twice a week
  • Company sports (basketball, football)
  • Company events (summer and winter party)

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